Peloton has issued a voluntary recall for seat posts on certain Original Series Bike+ units sold in the U.S. and Canada, after reports that the part can break during use and cause riders to fall.
The recall applies to Bike+ units manufactured between December 2019 and July 2022. Affected bikes carry the model number PL02 and serial numbers beginning with “T”, located inside or behind the front fork or flywheel.
Peloton says it has received three reports of broken seat posts out of roughly 833,000 units sold in the U.S. No incidents have been reported among the 44,800 bikes sold in Canada, where the recall is being coordinated with Health Canada. Reported issues have involved riders over 5’10” and weighing more than 250 pounds.
Following the announcement, Peloton’s share price slipped about 3.5% ahead of its Q1 2026 earnings release, highlighting how sensitive the brand still is to safety news.
What Riders Should Do
Owners of affected bikes are urged to stop using them immediately and request a free replacement seat post. The redesigned part can be installed at home using Peloton’s step-by-step instructions—no technician visit required and no need to return the entire bike.
The recall:
- Applies only to the Original Series Bike+
- Does not affect the standard Bike or newer Bike+ models
- Does not include refunds
Riders can check their serial number and request a replacement seat post at Peloton’s website or by calling the customer support line listed on the recall page.
Another Reminder on Safety — and a Shift in Strategy
This is Peloton’s latest in a series of safety actions. In 2023, the company recalled 2.2 million Original Peloton Bikes (model PL-01) over a similar seat post problem. For operators and consumers, the pattern underscores how critical long-term durability and quality control are in the connected fitness category.
At the same time, Peloton is working to reposition itself beyond hardware. The brand is investing heavily in AI-powered coaching and health partnerships, using its content and software to anchor a broader wellness ecosystem.
Recently, Peloton announced a partnership with Twin Health, integrating Peloton’s content into Twin’s AI “digital twin” platform, which models a user’s metabolism to deliver personalized exercise and nutrition recommendations. That deal layers on top of Peloton IQ, the company’s new AI-driven coaching engine, and the launch of its Cross Training Series machines.
For gyms, hotels, and corporate wellness operators, Peloton’s latest recall is a reminder to stay vigilant on equipment safety—while also watching how AI and data-driven coaching are reshaping member expectations for connected fitness experiences.
